Privacy Policy

This Privacy Policy describes how Boku® International, Inc. (“Boku,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.

Types of Information We Collect.

When you sign up for Boku or place an order with us, we may ask for your name, address, and email address. We use this information to complete your order and to send invoices, updates, and other essential information. Payment information is collected by a third-party payment processor, and their privacy policy governs that information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements unless you’ve publicly shared the information or expressly provided us permission. When you write to Boku support to ask a question or to ask for help, we may access your account to assist with our response. We’ll keep that correspondence, and the email address you used, for future reference. We may track your interactions with our website for statistical and advertising purposes (like for measuring conversion rates, to test new designs, to determine which features are utilized the most, and to provide you with more personalized advertisements). We also collect any information you volunteer, like surveys.

Cookies

To improve our services and the website, and provide more convenient, relevant experiences to you, we and our vendors may use “cookies”, “web beacons”, and similar devices to track your activities. When we participate in behavior-based advertising, a third party may use cookies to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.

Our website also contains embedded ‘share’ buttons to enable Users to share content through social networks, such as Facebook and Twitter. These sites may set a cookie when you are logged in to their service. We do not control the setting of cookies from these websites. Please check the third-party websites for more information about their cookies and how to manage them.

Sharing of Information.

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

• Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).  If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. 
• Legal Disclosures. When required, we may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.
• Public.  We may provide the opportunity to post comments, or reviews, in a public forum.  If you decide to submit information on these pages, that information may be publicly available. 
• Partner Promotion. We may offer contests, sweepstakes, or other promotions with third-party partners.  If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third-party partner, the information that you provide will be shared with us and with them.  Their use of your information is not governed by this privacy policy.
• Service Providers. We may share your information with service providers.  Among other things, service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders. 
• Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

Your Choices.

You can make the following choices regarding your personal information:

• Access to Your Personal Information. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing. 
• Changes to Your Personal Information. You can change the settings for your Boku account or update your personal information at any time by logging into your account on the website and editing the information on your Profile page.
• Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions. 
• Promotional Emails. You may choose to provide us with your email address to allow us to send  newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties.  You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you service related communications. 
• Promotional Mailings.  If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
• Promotional Text Messages.  If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”

Please address written requests and questions about your rights to [email protected] or call us at 805-650-2658. 

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Our website permits you to create an account.  When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of your password or account.

Other Important Information

The following additional information relates to our privacy practices:

• Third Party Applications/Websites.  We have no control over the privacy practices of websites or applications that we do not own. 
• Changes To This Privacy Policy.  We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.  Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

Contact Information: If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below.  We will attempt to respond to your requests and to provide you with additional privacy-related information. 

[email protected]
805-650-2658
987 West Ojai Ave.
Ojai California
93023 United States

Effective Date: 10/29/20

Last Revised Date: October 29, 2020